Terms and conditions

These Terms and Conditions govern your access to and use of the Intex Pharma website and the purchase of any products offered through it. By accessing this website, browsing our catalogue, or placing an order, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you should not use this website.

Intex Pharma is a United Kingdom-based supplier of pharmaceutical-grade research compounds, injectable and oral steroids, prefilled pens, and research peptides. These terms apply to all visitors, customers, and users of the website at intexpharmaresearch.uk.

1. Eligibility and Age Requirement

You must be at least 18 years of age to use this website or place an order. By using this website, you represent and warrant that you meet this age requirement. We do not knowingly sell products to anyone under the age of 18. We reserve the right to request proof of age and to refuse or cancel any order where age cannot be verified.

2. Personal Use Only

All products sold through Intex Pharma are intended strictly for personal research use. By placing an order, you confirm that the products are for your own use and not for resale, redistribution, or supply to any third party. You are solely responsible for understanding and complying with the laws applicable to the purchase, possession, and use of these products in your own jurisdiction.

3. Legal Responsibility of the Customer

The legal status of the products sold on this website varies by country and region. It is your responsibility to determine whether the products you order are legal to purchase, import, possess, and use in your location before placing an order. Intex Pharma accepts no responsibility for any legal consequences arising from your purchase, importation, possession, or use of any product. Further detail is available in our Legal Disclaimer.

4. Product Information and Accuracy

We make every effort to ensure that product descriptions, concentrations, presentations, and pricing are accurate and current. Each product page lists the active compound, concentration, and presentation in plain terms. However, we do not warrant that all product information is complete, error-free, or current at all times. In the event of a pricing or description error, we reserve the right to correct the error and to cancel any affected order, even after it has been submitted.

5. Orders and Acceptance

Your submission of an order constitutes an offer to purchase. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to circumstances involving suspected fraud, payment issues, stock availability, pricing errors, or inability to verify customer details. A minimum order value of £100 applies to all purchases. Where an order is cancelled by us before despatch, any payment received will be refunded in full.

6. Pricing and Payment

All prices are displayed in pounds sterling unless otherwise stated and are exclusive of shipping costs, which are calculated at checkout. Accepted payment methods and instructions are described on our How to Make Payments page. Payment details are provided after your order is placed and must be completed for your order to be processed. We reserve the right to change prices at any time, though changes will not affect orders that have already been accepted.

7. Shipping and Delivery

Orders placed before 2:00 PM GMT on a working day are despatched the same day via Royal Mail Tracked. UK delivery typically arrives within 1 to 2 working days. International orders arrive within 7 to 14 working days via Royal Mail International Tracked or alternative carriers depending on destination. While we make every effort to despatch and deliver within stated timeframes, delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or circumstances beyond our reasonable control.

8. Returns and Refunds

Our returns and refunds terms are set out in full in our Refund Policy. For reasons of safety, legality, and product integrity, opened or used products cannot be returned. Please review the Refund Policy before placing an order.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and the overall design, is the property of Intex Pharma or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, or exploit any content from this website without our prior written permission.

10. Acceptable Use

You agree to use this website only for lawful purposes. You must not use the website in any way that breaches applicable law, is fraudulent or harmful, attempts to gain unauthorised access to our systems, introduces malicious code, or interferes with the proper functioning of the website. We reserve the right to restrict or terminate access for any user who breaches these terms.

11. Disclaimer of Warranties

This website and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing on this website constitutes medical advice. Product descriptions and any general information provided are for informational purposes only and should not be relied upon as a substitute for professional medical guidance.

12. Limitation of Liability

To the fullest extent permitted by law, Intex Pharma shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, arising out of or related to your use of this website or any product purchased through it. Our total liability for any claim arising from an order shall not exceed the amount you paid for that order. Nothing in these terms limits liability that cannot be excluded under UK consumer law.

13. Indemnification

You agree to indemnify and hold harmless Intex Pharma, its officers, employees, and partners from any claims, damages, losses, liabilities, and expenses arising out of your use of this website, your purchase or use of any product, or your breach of these terms.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

16. Contact Us

If you have any questions about these Terms and Conditions, contact us at sales@intexpharmaresearch.uk. Related policies include our Privacy Policy and Refund Policy.

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